Frequently Asked Questions
How do I download purchased Product?
To download the product you have purchased, please follow these steps:
- Go to www.prep4sure.com;
- Login to Member's Area using the Username (Email Address) and Password;
- Your purchased exam will be visible in the "Current Products" section. Click on the required Exam to Download.
I need further download instructions. Where can I find it?
You can download the complete Prep4sure Manual (PDF) in your Member's Area in the left column. In case of further queries, please contact support@prep4sure.com for assistance.
How many computers I can download Prep4sure Software to?
You can install Prep4sure Testing Engine on a maximum number of 2 (two) PCs/devices. To use the engine on more than 2 PCs/devices, you need to purchase an additional license which can be easily done during the checkout process. Installing the engine on more than bought license number of PCs/devices will lead to your account being blocked.
I purchased the product but my Username/Password is not working. How can I locate my Password?
You can use Retrieve Forgotten Password form to get your password yourself. If you don't remember your Username (Email Address) you can email to the Support Team support@prep4sure.com stating the product you purchased and the date of purchase. Team will locate your Password and respond back.
How will I get Updates on Question & Answers?
The Interactive Testing engine is connected with the Server if the product is activated for online use. Once you start your product every time, Question & Answers are updated automatically when connected to the Internet.
Are your updates free?
Prep4sure provides FREE updates for its products for 90 days from the date of purchase of the original product. On expiration the product(s) will become unavailable.
How often are your products updated?
Our products are updated on daily basis. Once the certification vendor updates the exam course we update our products within a matter of hours. This way our products provide up to date exam material reflecting the current exams.
Is it possible to extend the update period of an expired product?
Expired products can be repurchased/renewed at 30% discount from within your Members' Area for another 90 day access.
Are there products that have more than 90 days of free updates?
In accordance with the Prep4sure Licensing Program, Questions & Answer products can be purchased for 6 months and 1 year access on special request. This option is mainly suitable for large scale organizations, institutes/corporate sector. Contact manager@prep4sure.com for more information.
What is a PDF Version? Can I purchase it without the Testing Engine?
PDF Version is a document of Questions & Answers product in industry standard .pdf file format, which is easily read using Acrobat Reader (free application from Adobe), or many other free readers, including OpenOffice, Foxit Reader and Google Docs. It is only available as an add-on to our main Testing Engine product.
How will I update my PDF Version?
Prep4sure updates PDF Version together with the Testing Engine. The updated version of PDF Version can be downloaded from the Member's Area at any time.
My Product used to have a lot of questions but their number has decreased significantly after this update. What is the reason behind this?
Only up-to -date and latest exam material is provided by Prep4sure so only necessary Questions for the exam are available in the product. Our Product Team make sure that there are no redundant or unnecessary questions in the product after the update.
Money Back Guarantee
![Money Back Guarantee Guarantee](/design/images/guar-yellow.png)
We are confident that you will pass your certification exam after using Prep4sure training materials. We guarantee money back in case of failure.
![](/design/images/hright.png)
Proven Results
Customer Success Stories
Website's Layout Is Attractive
"The layout of website is very attractive really. It gives you the complete welcome to the site. I visited it because of 1Y0-231 and I found out some stuff for free about Citrix 1Y0-231 . And that free download really added a lot to my knowledge about 1Y0-231 . And I am quite impressed by the layout and prep4sure itself. Jennie Herrera"
Idividual results May Vary
Life Now A Day Is Very Busy But Internet Has Made It Very Easy
"Life now a days is very busy but internet has made it very easy and comfortable. All the tension is solved on just one click. Likewise when I decided to choose a site for 1Y0-231 exam many options came to me but I selected prep4sure to prepare for Citrix 1Y0-231 exam. After using this site for 1Y0-231 exam I realized that I was right the time when I choose it. It gave me the best notes for the exam. It is simply the best of all. Hunter lee"
Idividual results May Vary
Prep4sure Is A Site That Gave A New Direction To Me
"prep4sure is a site that gave a new direction to me. It changed my whole life by helping me in f=doing preparation for 1Y0-231 exam. The material given by the site for Citrix 1Y0-231 exam is fabulous. The 1Y0-231 exam is considered as one the difficult exam but this site made it easy for me to attain good score in exams. I would give all the credit of my success to this site only. Hunter yam"
Idividual results May Vary
I Don't Take Tension Of Failure
"prep4sure is the one that has made me tension free. I have applied for 1Y0-231 and I am taking tuitions from Citrix 1Y0-231 Voice and I think I am doing pretty good and I think I will do great in 1Y0-231 but if I don't then I would try another exam and get tuitions for it for free from prep4sure. Melinda Garaz"
Idividual results May Vary
Buying A Bundle Is Very Easy
"Buying a bundle on prep4sure is very easy thing. You need to type any exam that a bundle contains and then you can get it easily. I typed 1Y0-231 because Citrix 1Y0-231 was my priority and the search fetched me the bundle. And I did give the exam for 1Y0-231 and got great score. Annette Carroll"
Idividual results May Vary
Prep4sure Enabled Me To Score Significant Scores In My Exams And Hence Made Me Able To Get Great Success
"The gratifying material of prep4sure was enough for me to get prepare for my 1Y0-231 exams and it enabled me to score significant scores in my exams and hence made me able to get great success in my 1Y0-231 exams. yes I am quite true and I would therefore recommend each and every person who need guidance and who is seeking aid for the prep of any of his exam relevant to the vast field of Information and Technology, he should immediately visit the great site named prep4sure and become release of his tensions regarding his exam prep. I have also sought help from prep4sure for the prep of my 1Y0-231 exams and I am highly satisfied with the success prep4sure brought to me in my exams. I am highly thankful to prep4sure. Nelson Pamela"
Idividual results May Vary
![](/design/images/hright.png)
Why Choose Prep4sure?
Prep4sure proudly serves IT Professionals worldwide providing Industry Leading IT Certification Training solutions. The key of our success is to constantly provide the best quality practice exam products combined with the best customer service!
![](/design/images/hright.png)
Secure Shopping at Prep4sure
All purchases at Prep4sure are secured by McAfee Incorporated that follows the proven best advanced 256-bit Secure Socket Layer Standard, so you can feel 100% safe knowing that the credit-card information you enter into the order form is 100% secure.
![Mcafee Secure Mcafee Secure](/design/images/headers/20240908.png)
![Accredited Business Accredited Business](/design/images/bbb.png)
![](/design/images/hright.png)
Need Assistance? Contact Us!